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Open account privacy with clear terms

Q: How do I correct a wrong mobile number or email address?

Send a correction request through account chat or privacy@0ra.org. We may ask you to confirm identity before changing contact details, especially when the change affects login, payment alerts, or recovery access.

0ra brings Lightning Roulette, Aviator, Crazy Fruits and UPI wallet flows into one account, and this Privacy Policy explains how we handle the data behind that access where…

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Explore how 0ra handles your data

0ra Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy covers the personal data we collect when you create an account, verify access, use wallet features, contact support, or open games such as Aviator and Bingo. We may process your name, mobile number, email address, device details, IP address, approximate location, payment references, KYC

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files where required, game-session logs, cookie choices, and messages sent to us. Access and eligibility depend on local law and are available where local law permits; where a state rule or legal request applies, we may need to keep certain records for a defined period. We
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share data only with service providers that help with hosting, fraud checks, payment processing, customer support, analytics, and legal compliance, and we ask them to use it for the agreed purpose.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Check privacy support before you ask

Privacy requests work better when we can match the request to your account without exposing extra data.

Privacy email Write to [email protected] from the email or mobile number linked to your account. Include the request type, the data involved, and any payment reference only when it helps us locate the record.

In-account chat Use the chat icon after you enter your account when your question involves recent activity. Our team can confirm identity, collect missing details, and move a privacy request to the right queue.

Document updates If a KYC file, address detail, or mobile number has changed, send the corrected copy through the channel we provide. We keep the old record only where law, dispute handling, or audit needs require it.

ACCOUNT CARE

Browse account data safeguards

We treat privacy as an operating task, not a footer link. The same checks that protect wallet access also shape how we store logs, process cookies, and answer data requests.

Data we collect

We collect data you give us, data created by account activity, and technical signals from your device. That can include contact details, login records, session times, language choice, IP address, and support messages.

Payment records

UPI, Paytm, PhonePe and Google Pay references are stored with transaction status, time, amount and wallet result. We use them to reconcile your account, answer disputes, and meet record duties.

Cookie use

Cookies help keep you signed in, remember privacy choices, measure page performance, and detect unusual access patterns. You can manage browser cookies, though some account and security functions may not work without them.

Security checks

We use password checks, session controls, device signals and manual checks to reduce unauthorised access. If we detect a risky login, we may pause sensitive actions until identity is confirmed.

Record retention

We keep account, payment and support records only for business, legal, fraud prevention, dispute, tax, or audit reasons. When those reasons end, we delete, anonymise, or isolate records from active systems.

Request handling

When you ask for access, correction, restriction, or deletion, we check identity first and then handle the request under applicable law. We explain if a legal duty prevents full deletion.

Discover your Privacy Policy answers

These answers explain how the policy applies when you open an account, use wallet features, contact us, or manage cookies from India. They do not replace the full Privacy Policy, but they help you understand the common privacy choices before you share data with us or ask for a change to your account record.

We may collect your name, mobile number, email address, login details, device signals, IP address, approximate location, cookie choices and payment references. If verification is required, KYC files may also be processed.

Payment references help us match wallet activity to your account, trace failed or delayed transactions, answer disputes and meet legal record duties. We do not use those references for unrelated account profiling.

Yes. Contact us from your linked email or mobile number and describe the data you want. We verify identity before sharing records, then respond under the timeframe required by applicable law.

Send a correction request through account chat or [email protected]. We may ask you to confirm identity before changing contact details, especially when the change affects login, payment alerts, or recovery access.

You can ask us to delete personal data, and we will assess the request under applicable law. Some records may need to stay for fraud prevention, tax, dispute, audit, or legal reasons.

Some cookies are used for login, security, preferences and performance checks. You can clear or block cookies in your browser, but certain account functions may require cookies to work correctly.

Only authorised staff and service providers see the data needed for their task. Providers may support hosting, payment status checks, fraud prevention, customer care, analytics, or legal compliance under agreed use limits.

Open account privacy with clear terms

Check privacy support before you ask

Browse account data safeguards

Data we collect

Payment records

Cookie use

Security checks

Record retention

Request handling

Discover your Privacy Policy answers

01 What data does 0ra collect when I open an account?

02 Why do you need UPI, Paytm or PhonePe references?

03 Can I ask for a copy of my personal data?

04 How do I correct a wrong mobile number or email address?

05 Can I ask you to delete my account data?

06 Do cookies track me after I leave the site?

07 Who sees my data inside and outside 0ra?

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